Support License
You can download and use XStudio for FREE without any restriction/limitation.In addition, the following components included in XStudio are licensed under the GNU Lesser General Public License v3 (LGPLv3):
- the SDK allowing to develop your own proprietary launchers as well as a number of launchers,
- the report templates (allowing to create your own reports)
- and the localization files (at the moment English, French, German, Spanish, Italian and Chinese)
However, companies that care about support and availability can purchase a yearly commercial support license to benefit from XQual's professional assistance:
One of the commercial support licenses must be considered if:
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The No-Ad license is to be considered if you just do not want to view any advertising
The No-Ad license is FREE for non-profit and academic institutions! |
| No-Ad | Silver Support |
Gold Support |
Platinum Support |
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| Free | 4 € /user/month | 8 € /user/month | 13 € /user/month | 18 € /user/month | |
| Advertising | |||||
| Banner (if you're interested, you can Advertise on XStudio) |  |
- | - | - | - |
| Freely included plugins | |||||
| Custom fields | - |  |
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| Graphics in reports | - | - | |
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| Oracle support | - | - | - | |
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| Load and stress | - | - | - | - | |
| Monitoring | - | - | - | - | |
| Auto-purge | - | - | - | - | |
| Problem Resolution Support | |||||
| Remote troubleshooting Will require an account with read-only access to the database |
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| Number of incidents (per database) Additional incidents: 300€ |
- | - | 2 | 4 | 10 |
| Email support access | - | - | |
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| Skype support access | - | - | - | |
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| Phone support access (English or French spoken) |
- | - | - | - | |
| Max. response time (in working days) | - | - | 4 | 3 | 2 |
| Patch/Custom build | - | - | - | |
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| Update Services | |||||
| Emergency patch updates | - | - | |
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| Technical alerts | - | - | |
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| Consultative Support | |||||
| Upgrade and Administration | - | - | |
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| Data-Model and Performance | - | - | - | |
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| Customer code (i.e. launcher) review | - | - | - | - | |
| Sustainability | |||||
| Source-code of latest stable release in case of discontinuation | - | - | |
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Prices are per user (disabled users are not counted) and you will be charged on a yearly basis.
For instance, if you have 7 different users enabled in your database, the Silver contract will cost you around 672 € per year for all your users.
If you're interested in any of these licenses, Order now
(or contact our sales team).
We can also provide ready-to-use environments for 2 month free of charge for evaluation purpose only. If you wish one, just contact us).
Different consulting services can also be provided.
